A pet peeve of mine is that there are far too many things marked “urgent” in life, (especially email,) whether labeled “priority,” “critical” or “ASAP,” or – in the case of my Google Tasks app – asking me to rank each item with one, two or three exclamation points. Oy.
Steven Covey and Jim Collins are both credited with noting that if you have too many priorities, then you really don’t have any.
It becomes very easy to disregard all the cries of urgency, dismissing them as drama to be avoided, especially if any or all of them will require some degree of confrontation.
After all, your calendar is full of fires to put out, and it’s not like any of them are truly matters of life or death.
But what if it IS a matter of life or death, literally?
This week on the Speaking to Influence podcast, Dr. Robert Cavagnol, President of St. Luke’s Clinic, tells the story of how he had to handle – very directly but sensitively – a situation that was suddenly treading in those very waters.
Funny thing about hospitals… the doctors and other medical staff aren’t immune from illness, aging, and other factors that can significantly affect their abilities to care for patients.
When behaviors and other signs started to indicate that a medical practitioner might not be able to safely provide medical service to patients, Rob knew he had to act quickly and carefully.
Tune in to hear the words he used to frame the initial intervention directly and empathetically, understanding that multiple massive issues were at stake:
- The physician’s career
- Patients’ lives
- The hospital’s image/reputation and insurance
- His own career, and more.
Listen to the full conversation here or watch the video on YouTube here. It’s a powerful conversation you won’t want to miss.
And speaking of conversations you won’t want to miss, last week there were a lot of people who were eager to join in on the live Q&A calls about how to share your passions, experiences and expertise with the world.
That’s why I’m hosting a few more this week – to ensure that you have a chance to ask the questions you’ve always wanted to have answered. Come share your goals, curiosity, motivations, mental blocks, and more on this high-energy group call.
You’ll learn from others’ questions and best practices about the most effective ways to build a brand around being the expert every organization invites to speak, and every attendee WANTS to listen to!
Click this link to see availability and register today.
And last but not least, to all of our Jewish friends, happy Passover!
Don’t forget to rate the Speaking to Influence podcast on https://ratethispodcast.com/influence – thank you!
