In this episode of the “Speaking to Influence”, Dr. Laura Sicola spends time with Jennifer Krippner, Chief Experience Officer at the Institute for Healthcare Excellence, which implements evidence-based systems that instill a state of thriving in physicians, nurses, and caregiver teams.
In this episode you will learn:
- that cultural transformation takes time, commitment, and courage
- it is important to be present and attentive in conversations with all team members regardless of their position
- to not be afraid to assert yourself and defend the high expectations you have
- to believe in yourself when faced with a challenging situation
- to make the “big ask” for something you want instead of talking yourself out of asking.
About Jennifer Krippner:
With over 20 years of experience in healthcare Jennifer is the Chief Experience Officer at the Institute for Healthcare Excellence (IHE), where she helps healthcare organizations create a culture that embraces trust, respect, compassion, and teamwork.
Jennifer believes that by nurturing relational skills, we can restore joy to the practice of medicine and improve quality, safety, and efficiency. She brings diverse perspectives and experiences to the team, having worked in various roles and settings in the healthcare industry.
As the Chief Experience Officer, Jennifer partners with healthcare leaders, physicians, nurses, and caregivers to design and deliver customized programs and solutions that address their specific needs and challenges. She employs her skills in healthcare management, marketing, and physician relations to build strong relationships, communicate effectively, and promote the value and impact of their work.
You can connect with Jennifer in the following ways:
- Institute for Healthcare Excellence: https://www.iheteam.com/
- LinkedIn: https://www.linkedin.com/in/jkrippner/
You can connect with Laura in the following ways:
- LinkedIn: https://www.linkedin.com/in/drlaurasicola
- LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/
- YouTube: https://www.youtube.com/c/VocalImpactProductions
- Facebook: Vocal Impact Productions
- Twitter: @LauraSicola
- Instagram: @VocalImpactProductions
- Website: https://speakingtoinfluence.com/podcast/
- Laura’s Online Course: https://virtualinfluence.today
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